Privacy Policy
Effective date: January 1, 2025
1. Information We Collect
When you request an estimate, we collect information you choose to provide, which may include your name, email address, phone number, ZIP code, and property or project details. We may also receive technical information such as browser, device, referring page, and approximate location. Marketing links may include UTM parameters, and we may use session information to understand visits and estimate-request journeys.
2. How We Use Your Information
We use this information to respond to requests and operate and improve the website. This may include:
- Contacting you regarding your lighting project
- Reviewing project details and, where appropriate, available property information to prepare an estimate
- Understanding campaign and session performance, including UTM attribution
- Sending requested pricing proposals and project details
3. Information Sharing
We may share information with service providers that help operate the website or communications, with contractors where needed to evaluate or complete your specific project, and when disclosure is required by law or needed to protect the site and its users. We do not describe these parties as BayGlow employees.
4. Data Security
We use reasonable administrative and technical measures appropriate to the information and context. No online transmission or storage method can be guaranteed secure.
5. Retention
We retain information for as long as reasonably needed for the purposes described here, including responding to a request, maintaining business records, resolving disputes, and meeting legal or operational requirements. Retention can vary by record and circumstance.
6. Your Choices and Rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or information about processing. Contact us to make a request; we may need to verify it and will respond as required by applicable law.
7. Contact Us
Questions or requests may be sent to info@bayglowlighting.com.